Paper, no matter how high it may be in quality, is made of tiny threads of wood or cloth. Though not visible to the naked eyed, these threads separate from the paper surface as it is fed through the scanner.
This, over time, coats the glass and rollers and degrades the quality of the scans – or the accuracy of the OCR system that translates words and numbers.
Scanners are not airtight. This means that, no matter how diligent the support staff is in cleaning the scanner, dust and dirt will find its way into the mechanism. Over time, this dirt will coat the underside of the glass where the document is read, the mirrors, and even the photosensitive receptors that digitize the information.
The end result is again the potential for small imperfections in the scan that will cause the document to either have OCR errors or exhibit problems with images and photos.
Scanners must be maintained through regular cleaning and consumable part replacement. If cleaning and/or replacement does not take place, the following problems may arise.

• Pages not being fed into the scanner properly/evenly.
• Multiple feeding i.e. scanner pulling more than one page at a time.
• Error messages reminding to replace the pads or rollers.
• Image output will not be clear and satisfactory.
• Color distortion etc.
• Above all the longevity of the device

To have unprecedented productivity and to extend the scanner life we are offering scanner maintenance service round the year. To ensure safe long-lasting use after purchase or even after the expiration of warranty, DIVO follows up customers with a fully rounded support system.

Scanner maintenance service will ensure the following benefits and remove certain headache of yours.